Thank you for shopping with DR POS. This Shipping Policy outlines how we handle the shipping of products purchased through our services.
1. Shipping Methods and Costs
- Shipping Methods: We offer various shipping options depending on your location and the size of your order. Shipping methods include standard and expedited services.
- Shipping Costs: Shipping costs are calculated based on the weight, size, and destination of your order. The total shipping cost will be displayed at checkout.
2. Processing Time
- Order Processing: Orders are typically processed within 7 business days from the date of purchase. You will receive a confirmation email with shipping details once your order is dispatched.
- Order Delays: Processing times may be longer during peak seasons or due to unforeseen circumstances. We will notify you of any significant delays.
3. Delivery Time
- Estimated Delivery: Delivery times vary based on the shipping method selected and your location. Standard shipping typically takes 7 to 10 business days, while expedited shipping may take 7 to 10 business days.
- Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery status of your package.
4. Shipping Issues
- Missing Packages: If your package does not arrive within the estimated delivery time, please contact us. We will work with the carrier to resolve the issue.
- Damaged Packages: If your package arrives damaged, please report the damage to us immediately. We may require photos of the damage to process a claim or replacement.
5. Returns and Exchanges
If you need to return an item, follow our Return Policy guidelines. Return shipping costs are generally the responsibility of the customer unless the return is due to a shipping error or defective product.
6. Contact Us
If you have any questions about shipping or need assistance with your order, please contact us:
DR POS
Office #101, Floor 2nd, Kohinoor Plaza 1, Faisalabad, Punjab
Email: info@drpos.pk
Phone: +92 300 1234968
7. Policy Updates
We may update this Shipping Policy periodically. Changes will be posted on our website with the updated effective date.
